Privacy & Cookies Policy

Effective Date: July 22, 2025

Brand: Graina (by Acinom Retail Traders LLP)

Introduction

This Privacy and Cookies Policy explains how www.graina.in ("Graina", "we", "our", or "us") collects, uses, and protects your personal data. We respect your privacy and are committed to safeguarding it under all applicable data protection laws in India.

Our Commitment

Graina is built on trust. We guarantee not to misuse your data or share it unnecessarily. Any promotional communication will only be sent with your consent.

What We Collect

• Name, email, mobile number, address
• Order and transaction details
• Device/browser info & location
• Login credentials (if you create an account)

How We Use This Data

• To process and deliver your orders
• To respond to support requests
• To improve our website and services
• To send updates (only if opted in)

Third-Party Sharing

We only share data with trusted partners like delivery services and payment gateways. We do not sell or rent your data.

Cookies & Tracking

We use cookies to maintain sessions, store cart details, and analyze website traffic. You can manage cookies in your browser settings.

Security

Your data is protected using SSL encryption and secure servers. Access is limited to authorized team members only.

Your Rights

• Request a copy of your stored data
• Ask for correction or deletion of data
• Unsubscribe from marketing at any time

External Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices.

Contact Us

Email: support@graina.in
Address: Acinom Retail Traders LLP, Telangana, India