Terms & Conditions

Effective Date: July 22, 2025

This is an electronic record under the Information Technology Act, 2000 and rules made thereunder. By using our website and placing an order, you agree to these Terms & Conditions.

1. About Graina

Graina is a brand of Acinom Retail Traders LLP, offering 100% natural, preservative-free oats, millets, and grains.

2. Eligibility

By using Graina.in, you confirm that you are of legal age to form binding contracts in your jurisdiction.

3. Account & Registration

• If you create an account, you must provide accurate information.
• You are responsible for all activity under your account.
• Notify us immediately of any unauthorized access.

4. Orders & Pricing

• All prices are in INR and include applicable taxes (unless stated).
• We reserve the right to cancel or refuse orders without notice.
• We may limit quantities or remove products at our discretion.

5. Payment

• Accepted payment methods include Cards, UPI, Wallets, NetBanking, and COD (where available).
• Payments are processed securely through trusted gateways.

6. Shipping & Delivery

See our Shipping Policy for details.

7. Returns & Refunds

Our Refund Policy provides full details.

8. Intellectual Property

All content on this site—including text, images, logos—is owned by Acinom Retail Traders LLP. Unauthorized use is prohibited.

9. Limitation of Liability

We are not liable for indirect or consequential losses. Please review products carefully before purchase.

10. Dispute Resolution

These terms are governed by Indian law, and disputes will be settled by courts in Telangana.

11. Changes to Terms

We may update these Terms periodically. Changes will be effective upon posting. Continued use constitutes acceptance.

12. Contact Us

For queries, email us at support@graina.in or write to:

Acinom Retail Traders LLP
Telangana, India